Legal website
Dispute Resolution Policy
Website dispute workflow. Final policy must be reviewed and finalized before production launch.
These documents are provided as a product website and must be reviewed and finalized by qualified legal professionals before production launch.
Raise a dispute
Users can identify the relevant transaction and describe the issue.
Respond
The other party should have an appropriate opportunity to respond.
Evidence
Relevant supporting information can be attached through the production workflow.
Correction
Where information is found to be inaccurate, the product should provide an appropriate correction path.
Escalation
The final service should define escalation and grievance channels consistent with applicable law.